Continuum, a new NAED Allied Partner, is transforming the way wholesale distributors and manufacturers manage the post-sales experience. As the first supply chain management network purpose-built for B2B returns, warranties, and repairs, Continuum empowers electrical distributors and manufacturers to eliminate manual processes, improve customer satisfaction, and recover lost profits. Our cloud-based platform integrates directly with leading ERPs—like Epicor P21, Eclipse, Infor CloudSuite, and others —to streamline every step of the reverse logistics process, from return initiation to resolution.
Electrical distributors face complex product and vendor landscapes, making returns and warranty claims difficult to manage with spreadsheets and emails alone. Continuum’s solution solves this by offering dedicated hubs for finance, warehouse, customer service, and vendor management teams. Distributors using Continuum gain visibility into their returns data, recapture missed vendor credits, reduce labor costs, and deliver a faster, more consistent experience to customers. We're excited to join NAED and collaborate with fellow members to modernize the electrical supply chain, one return at a time.
Name: Continuum
Joined: April 2025
NAED Member Type: Allied Partner
Headquarters: Chicago, Illinois
Service Area: Global
Websites: https://gocontinuum.ai/
See more of NAED's new members here: https://www.naed.org/new-member-spotlight
NATIONAL ASSOCIATION OF ELECTRICAL DISTRIBUTORS